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Office design and soft furnishings

Slowly getting there with the new office. Lawyers mostly playing golf, and delaying us somewhat - eating into our  precious contingency timing.

It’s looking like we should be able to seat 94 maximum which should be fantastic in terms of getting us settled for the next few years. We will kick off with 20 or so less desks than this. Freeing us up to consider new spaces and fun stuff for the teams across Hive, Ebee and Pollen, and give us some space to consider new offers the group can provide to existing and new clients.

In the early days when we had space at Linen Hall (2008 – 2009) and here at National House (2009 – 2012) we threw the door open to anyone who wanted space, it was a great ways of meeting new people who wanted a  place to play whilst setting up businesses or  doing something cool. I hope that we can return to this as it certainly led to better work from me, and a richer set of suggestions and approaches  for my clients. It was immensely fresh to sit and discuss challenges with cartoonists,  illustrators, novelists  all of whom healthcare was a personal rather than professional thing.

I have been immersed with floor boxes, desk layouts and meeting anatomy, and planning the  all illusive but achievable in-house pub for us. This was sent to me by some interested parties, pretty cool eh?  More to follow. The Social guys here are planning a launch party. Shout if you want to come.


The score: Ex-Chief of the General Staff – 1 vs Ex-Downing Street Press Secretary – 0

Just spent a very interesting afternoon at an APG event entitled ‘What do you do to win, when you can’t afford to lose’. An excellent panel guided us through (to a greater or lesser degree) their thoughts on strategy and what it takes to devise a plan. Present were General Sir Mike Jackson GCB, CBE, DSO, DL, Dave Droga, from Droga 5, Alastair Campbell, who we all know, and Jeremy Gilley, the founder of Peace One Day.

What was apparent was that all of them had an inert fear of losing, so winning really was the only option available and although it wasn’t really a ‘winner take all’ extravaganza, I thought that on balance the General came out on top, if for no other reason that he taught all their present the excellent expression ‘rot you up’! (As in those dirty rotters trying to trip you up, or at least that was my outtake.)

Evident from all those on the panel was that there really isn’t any magic solution to devising strategy and in fact those long, sometimes lonely hours we spend churning stuff around is all par for the course. It requires passion, energy and the endless questions of why and what if, but there’s no escaping the fact that it can take time – as the General put it, it’s about ‘thinking long and thinking big’.

In my mind it was refreshing to have a few pre-conceived thoughts I had, smashed. Who would have thought that a soldier would have been talking about doing things differently (and embracing Russians!) and a creative director talking about everything we do having to have a purpose (as opposed to just looking good). But I guess this is what has separated them out and allowed them to get to the top of their respective trees – the fact that they don’t just follow the norm and try and find alternative ways to engage – whether that be physically or from an emotional connection point of view.

More from APF Worlds collide here and here.


We’re moving


We moved from the Festival Hall to Regent Street in January 2008, October 2009 saw us get into Soho and now June 2012 see us hop again. This growth needs homing. Each time we bolt in space, resources and capacity to get us all set to achieve plan. This is our 3rd move and one that should see us chill for a year or or 5.

Way back when we were on Regent Street we dedicated a wall to the 2,000 sq. Ft we were moving into here in Soho. Asking the 12 of us to input. Well its that time again, except now there 53 or us around and about. We need a bigger wall!.

We are midst the legal stuff, on 7,200 sq. Ft about 200m or 4mins (cheers google)  from where we are now. 7.200sq ft is a big area. (Rural folk; 0.16 acre = enough to feed a vegetarian for a year, Greek; half an Olympic swimming pool, Devon; detention centre sized), so we are midst two hackathons to get everyone’s input in the features, fun and stuff our new home needs.

We kick off with a list of problems for the office to solve, and a list of assessment criteria for the ideas we are going to solve these problems with. Last night amidst Princi Pizza and tarts the ideas kicked off at great pace. Dozens of them. From the simple to the extravagant, to the coolish to the foolish, all up there for everyone to vote on.

With one exception all ideas are up for grabs. All of us early bees when looking around offices in the early days noticed one consistent feature. Every office we had visited which had housed an agency that had gone bust had a table foosball. Usually with one leg kicked off as a last rebellion prior to handing the keys in. This icon of misplaced budget and Toy-town business snuck up on us in every dusty, paper strewn depressing office. They are the early warning tremors for clear financial downfall and as such categorically they are banned – never never never.

Once we have got to a list following Mondays final session I will ping it up here to hopefully encourage you to input in the usual way.


We’re not in the Radisson any more.

We have been planning a regional rollout for the last few months.

Culminating in a biggie transition event where the baton was handed over to the markets to start to build local plans.

Usually this would take the form of a M4/Heathrow/PowerPoint orgy/branded pads/pens/salad bar. This week has seen us kick this tradition into touch and activate using 27,000 sq. ft of The Old Truman Brewery, (that’s 4 times the size of an Olympic Swimming pool), 19 countries, 150 people, 9 sets built, 1 stage, cool caterers and a rather fun sized graffiti wall. An uber-rollout.

The opportunity proved to be a step towards us using some of the principles of experience design that Central St Martins set me up with – focus on the narrative, not just the story, examine the geography, figure out the level of covert/overt communication you want and don’t do a sticker campaign. With these in mind we have been working hand in glove with our guys on the inside to develop a journey, support and train facilitators, developed some cool stimulus and set the brand above and beneath all activities. It culminated in a pretty mind blowing 5 days, with action stations/audiences in the room for 2 of these.

As with anything new risk was present. If you want predictable then head to the Radission – they do meetings really well, just the same one. If you want Wow, then grow a pair and strive for the new. It’s been a mixture of bloody scary, buzzing like mad and organisational focus.

I was lucky enough to be host/master of ceremonies for the two days. A far easier job than the rest of the team, who I could see the other side of the footlights orchestrating the most creative meeting in my career. As we set up sessions, hired heaters, built the energy, the team made it come together like no other. Matt, Nat, James and I certainly had the odd moment  where the scale and distance from the traditional certainly caused us to need to get our shit together. But for me that has been part of the joy.

Once our ace client team left to head off on well deserved holidays, we all experienced a Ocean’s Eleven moment of reflection and classical realisation. We did it. Simply smashed it.

The pressure was most evident about an hour into our post event wash up/quiet drink that turned into a Lock Stock style session that resulted in me being banned from a restaurant for life, us highjacking a 21st birthday, a trapeze artist’s manly chest being touched up and a wine waiter pretending to be a pirate. It was surreal, only now are the receipts starting to help it all make sense.

I wish you were here to see some of the set up, ideas and scale of the event. It’s truly awesome. Truly. We are showing and telling next week to the group and beginning to plan the next wave which sees us take on 35 local markets. James (midway through 21st birthday shots with a stranger) kicked us off with an interesting idea regarding approaching our next task as an sequential experience theatre. Now there is an idea.