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	<title>Hive Health &#187; creds</title>
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		<title>Credence Briefwhata Revival</title>
		<link>http://hivehealth.com/2008/03/credence-briefwhata-revival/</link>
		<comments>http://hivehealth.com/2008/03/credence-briefwhata-revival/#comments</comments>
		<pubDate>Wed, 19 Mar 2008 16:30:54 +0000</pubDate>
		<dc:creator>Tim Scorer</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[briefs]]></category>
		<category><![CDATA[creds]]></category>
		<category><![CDATA[procurement]]></category>
		<category><![CDATA[Selling]]></category>

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		<description><![CDATA[A few weeks ago we were delightfully asked to present our credentials to a prospective client. A meeting was set up, but soon we received another call. Instead of presenting creds, could we help contribute to solving a problem? Would we immediately take a brief and instead present our thoughts on the issue? Absolutely! we [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://dev4.ringforth.com/wp-content/uploads/2008/03/problems-train-ticket2.jpg" alt="problems-train-ticket2.jpg" width="173" height="112" align="right" />A few weeks ago we were delightfully asked to present our credentials to a prospective client. A meeting was set up, but soon we received another call. Instead of presenting creds, could we help contribute to solving a problem?  Would we immediately take a brief and instead present our thoughts on the issue? Absolutely! we cried in unison, excited at the prospect of adding value from our very first meeting.</p>
<p>	After receiving the brief, we formulated our plan, reviewed our existing knowledge, spoke to contacts in this category, defined areas where we had gaps, gathered 2 (Qual) groups of healthcare professionals, confirmed/chucked out some stuff, structured our argument and wrote the presentation. Last Friday, we got on the train, rehearsed, arrived and presented.</p>
<p>	Once it was over, we began to think about this slightly off-centre approach. Why do we stick with generic credentials presentations that often serve up a beauty parade of materials but don&#8217;t get to grips with our team, approach and hunger?  Getting instantly into a project with a challenge is a better test of our strength. We&#8217;re here to solve problems, not self promote. It struck us was how much better it feels to be serving a purpose. Rather than demonstrating the past, we worked with the present to directly benefit the team we were with.</p>
<p>	The agency world insists on its clients understanding its audience. We strive for brands to have meaningful conversations with people, not self-obsessed monologues. It&#8217;s great to be afforded the same with the agency brand and its potential client team. I guess for us the learning is always to ask whether there is something we can help with, rather than taking the easy option of the off-the-shelf slide deck.</p>
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