We covered Maslow last week and an adapted model for assessing engagement in scientific events that is used all over the place including our very own Science Museum. Dead relevant to us? I think so. It made me think of the countless advisory boards, co-creation sessions and events we have run and attended. I am pretty sure that these can retrospectively be placed along this scale, and their success measured accordingly.

Given this I am going to give this a bash proactively, and use it to assess the plan for a client event, and see whether it helps us as much as it does the museum bofs.

From this January onward, the Hive writing team produces a monthly review on a key text. First in the series is the 2011 Pulitzer non-fiction winner – a vivid biography of humanity’s  greatest mortal dread.

At the conclusion to his extraordinary history of cancer, Siddhartha Mukherjee, an Indian-born, US-based cancer specialist, posits that ‘as the fraction of those affected by cancer creeps inexorably in some nations from one in four to one in three to one in two, cancer will, indeed, be the new normal – an inevitability. The question will not be if we will encounter this immortal illness, but when.’

That Mukherjee’s book is so compelling isn’t due solely to the drama of the story he tells, but because he is alive to the efficacy of art as well as science. ‘Normal cells are identically normal,’ he writes, ‘malignant cells become unhappily malignant in unique ways.’ His repurposing of Anna Karenina’s opening line is more than a rhetorical flourish: it’s indicative of the intelligent and illustrative way he approaches his material. Like all well-executed ideas, the question it raises is “Why hasn’t anyone done this before?”

The Emperor of All Maladies follows cancer from the palaces of ancient Persia to the R&D campuses of modern pharmaceutical companies. The majority of the story, however, takes place in the mid-to-late 20^th century, when increased life expectancy in the western world saw the prevalence of cancer skyrocket (in third world countries cancer doesn’t even make the top 10 causes of death).

Mukherjee’s story centres on two figures who defined the post-war struggle against cancer. Sidney Farber was a paediatric pathologist who became the father of chemotherapy. Mary Lasker was a wealthy socialite and fearsome lobbyist who believed that if enough money was aimed at it, cancer could be vanquished. In 1971, after nearly 20 years of their campaigning, President Nixon declared the ‘War on Cancer’: legislation that devoted millions of dollars in federal funds to finding a cure.

Farber and Lasker’s achievement was of mixed worth. ‘Cancer,’ Mukherjee writes, ‘a shape-shifting disease of colossal diversity, was recast as a single, monolithic entity’. Scientists competed to find cures, theories of prevention were all but non-existent, and misguided treatments such as megadose chemotherapy did more harm than good.

Mukherjee’s recreation of the ambitions, disappointments and, occasionally, triumphs at each stage of the fight against cancer is one of his book’s greatest achievements. He successfully places the reader in whichever era, lab or ward he describes. He also renders cancer itself in a way that’s both horrifying and gripping. Of leukaemia he writes, ‘Its pace, its acuity, its breathtaking, inexorable arc of growth forces rapid, often drastic decisions; it is terrifying to experience, terrifying to observe, and terrifying to treat.’

The book’s final section is its most optimistic and most complex. Harold Varmus and J. Michael Bishop won the Nobel Prize in 1989 for proving the link between cancer and genes, which led to the subsequent identification of many oncogenes (genes with cancer-causing potential). ‘Having wandered in the darkness for decades,’ writes Mukherjee, ‘scientists had finally reached a clearing in their understanding of cancer. Medicine’s task was to continue that journey toward a new therapeutic attack.’ This came with development of drugs such as Herceptin, which targets an oncogene in a particular type of breast cancer.

But Mukherjee is too knowledgeable about cancer to be swept up in an optimism that has, time and again, proved false. Other gene-targeted therapies like Herceptin and Glivec may emerge over time, but that’s a forecast quite different to the ‘cure for cancer’ that has been dreamed of for so long. ‘This War on Cancer,’ he cautions, ‘may best be “won” by redefining victory.’

Mukherjee says the idea for his book was hatched when a patient asked him the simple question, ‘“What is it, exactly, that I am battling?”’ His answer, all 500 pages of it, is fascinating, depressing and exhilarating, and his writing on lung cancer is so affecting that, after 24 years of smoking, I haven’t had a cigarette since finishing the book six weeks ago.

Have you read this book? We’d love to have your comments.

Experience design is just that and far from just that. Dozens of man-years have been spent crafting a definition that still struggles with the difference between art and design, let alone the requirement we have to trap, cagoule and force down the edges of what it is to be experiential or to provide experience. The wooliness of the subject is refreshing and helping get my head out of the structured, problem/solution world that billable work often requires (especially on a Monday!).

From 5 senses, to 360 degree immersive sessions it’s clearly going to be an awesome 10 weeks.

My reading list is whizzing past Hegel, Marx, through terms as diverse as relational aesthetics and dystopian community. It’s been a while since I read something (Harvard biz review tends to pride itself on accessibility!) that had me rubbernecking to google this regularly. Blindingly good stuff, even this early session got me thinking like mad on a stack of plans/briefs/trickies I have in front of me.

In a world where ‘Brand is…’ is cumbersome and ‘brand does’ becomes more central to our planning model - experiential planning is pretty sexy for me. It channel planning with lipstick on, spinning on a table, air thick with perfume.

With HBR continuing to kick sand in the face of goods providers with yet another article on the worth of the experience economy. Joining the greying of the boundaries between sponsorship, co-branding, commissioned design, corporate installation etc. And Josephs Pine conforming that customer value has run away from all the  commodities and goods, towards tailored services or authentic experiences. It it  the time to try and consider how we offer these experiences, planned, proactive and of course with an audience insight bang in the centre.

With crossed fingers, in a dark, endless cold room . I am hoping that experience design and the time spent with the talent at CSM contributes a component  to me working on a structured approach to behavioural change achieved along a considered, multichannel, richer journey.

In the meantime – a rather nice Nokia experience, corporate installation, co-branded event, light show or Son et lumière (your choice).

Matt and I are heading up to Salford on the train, it’s pitch black, and dead depressing. This cheered me up somewhat and stirred a long gone memory.

I only just remember my sister being ill when I was about 6. A more distinct memory was her accompanying bear; Peri.  Peri pretty much was present all the way to health. Every now and then Peri is discovered still with his hospital wristband on and much smaller than I remember.  I now know that this little bear was named after a Heath Robinson looking yogurt pot, tube and bag gizmo that provided her with the peritoneal dialysis needed whilst her kidneys took a kicking,

This enterprising inspiring mum took her son’s similar requirement for a cancer companion to the next level. Just after his first birthday, Gabe’s mother, Lu Sipos, made the very first Chemo Duck for him. She thought he could use a companion to take to the hospital, one with whom he could share his journey back to health. Both Chemo Duck and Gabe finished treatment in November 2003 and have remained cancer free since.

Since then Lu along with a board of directors and a newly formed not for profit organisation have taken the chemo duck and made him fly. Chemo duck is now in production and the team are striving to give away 10,000 of these donated friends by Gabe’s 10 year birthday.

More than a companion chemo duck has become a vital part of ‘medical play’, a concept that allows children to communicate with parents and healthcare professionals, offering a window into their world midst the turmoil of cancer. Chemo duck is used time and time again as a powerful therapeutic and teaching tool used in medical facilities to familiarize children with cancer protocol and procedures.

Pretty cool eh?

In recognition of the difficulties young cancer patients face, eyeforpharma are hosting their first annual Mobile Health Competition. Applicants must submit an idea for a phone application that will help teenage cancer patients manage their condition and make their lives easier. To help pick the winning idea eyeforpharma have created their very own super panel, comprised of teenage cancer survivors and charitable bodies.

The competition is open to anyone working for a pharmaceutical company, advertising agency, healthcare organisation, as well as patients themselves. The winner will have the opportunity to develop their application and see it launched. They will also win $5,000, which they can donate to a cancer charity of their choice.

The Teenager Cancer Trust, PatientsLikeMe, LIVESTRONG Young Adult Alliance, and a host of other charitable, patient, and mobile specialist companies have partnered with eyeforpharma for the competition.

Here at Hive we welcome any initiatives aimed at improving patient care and engagement, so we urge you to get involved and spread the word.

The closing date for entries is January 3rd 2012. 

http://www.eyeforpharma.com/mobilehealth/

There are lots of different things you can check but you need to careful when interpreting your results. Experts warn that some effects are due to changes in the language we use to describe things (such as ‘The Great War’ vs. ‘World War I’). Others are due to actual changes in what interests us (‘slavery’ peaks during the Civil War and again during the era of the Civil Rights movement.)

So what can the Ngram viewer tell us about healthcare? Well it seems that the words ‘doctor’ and ‘hospital’ have had a similar cultural presence from 1800 to the present day. In comparison the use of the word ‘patient’ has steadily increased with a massive boost post-1950.  Most interesting is the word ‘health’, which had a huge cultural presence in the 1600s followed by a dramatic slump in the early 1700s. It’s been increasing ever since.

Go and try the tool yourself, or have a look at what other people have searched for on the Ngrams Tumblelog. 

So how do you motivate men to maintain their health? Or, even more challengingly, how do you get them to check for prostate, bowel and testicular cancer before they’re extremely sick? In 2008 prostate cancer was the second most common cause of cancer death in men (10,168 deaths), accounting for 12% of all male deaths from cancer. Colorectal cancer caused 8,758 deaths in men in the same year, accounting for 11% of all male cancer mortality.

The Male Cancer Awareness Campaign (MCAC) is trying to get more men to take a maintenance approach to cancer by educating them on how to detect early stage symptoms. The campaign is about cancer, but it’s also about culture. In addition to providing specific information, it also aims to reduce the embarrassment that surrounds men’s attitudes towards their health.

While MCAC has created some great campaigns, such as the Near Naked Man, they recently created a viral video that makes checking for cancer sexy. JWT London teamed up with world famous photographer Rankin and model Rhian Sugden to create a video that goes a little further than your run-of-the-mill cancer campaign.

The black and white video is intimate and elegant, and the ending might just leave you stunned. It’s a smart little video because it takes what some might find embarrassing or uncomfortable and makes it seductive. I’ve already sent it on to most of my male friends, and while their reactions have been mixed none of them failed to mention it when they next saw me. And many of them, in turn, have forwarded it on to their friends.

The ad’s executed so well that if I were a man, it would make me want to put my thumb and index finger between my balls and massage them—to check for cancer of course.

We signed up to spend a day at a primary school in North Tottenham, working with City Year London to help regenerate their outdoor space to improve the children’s play areas. It’s called their ‘Physical Service Day’…so being sporty and too tight-fisted to spend money on our oysters trekking across London…we decided to add an extra element and cycle the 22 mile round trip from Brixton to North Tottenham. If nothing else, we are now familiar with the A10.

So setting off on our trip earlier (and somewhat scruffier) than we would on a normal work day, with 3 pages of google maps for support – we arrived magnificently on time and felt very cultural having explored what felt like most of london! On arrival, we were greated by a friendly gang of City Year workers – all donning their red jackets and excited about the work we were going to do. After a warm-up session (which didn’t help our post-cycle cool down) we were given some gardening gloves and set to work! Our job was to paint all the fences sky blue – not your typical wednesday task! We worked alongside volunteer students and the City Year Corps gang, trying not to paint leaves and get it all over ourselves. (We both came home resembling smurfs…(Pearcey started it))

All in all, a great day helping out this community! Definitely signing up for the next one!

It’s not often that poetry smacks you in the face, seeks an ethical and moral review on your activities. Not since Pam Ayers Battery Hen has something felt this powerful (I was 7 and midst egg mayonaise sandwich).

I chucked this at a group of us last night to discuss in place of a training session on the Value Profit Chain. The crowd were mixed from the ‘it’s just not that simple crowd’ to the ‘our duty is to provide value not just proliferate useless products’.

We do market products to people often in crisis. But are we the target of this poem? It’s important for all of us to be able to hold our head high. I think that consumerism relies on creating needs that aren’t often real needs but manufactured wants. But that this categorisation often differs by person and it much more complicated than the puppet paranoid would have us believe. In this poem the mum sits centre of a manipulative environment, powerless and stupid. Whilst the corporates sit dangling the bright and shiny like fisherman at a trout farm. I am not sure that I am quite to this level of paternalism, or to this confidence in the simplicity of this situation. The mothers I have market researched have all been a little more street wise than this. Capable of identifying commercialism and opportunism. Understanding and rationalising their sometime irrational need for more into a bucket of first time mum stock piling? Or to a reaction to the basic human need to prepared pre chaos. In a capitalist world this means buying stuff, often irrelevant stuff. But acting on impulse.

This cynicism has to be answered by us as individuals. For me it means basing everything we do on a tangible human need, not just a superficial fear driven want. Am I naive? Basing what we do and how we drive genuine value, and maintaining consumer partnership at our core allows me to pass a personal test.

An interesting discussion prompted by creativity and passion.

Around the table sat a social media planner, product designer and a sociologist. Our conversation focused on developing anything to be better than it was . Those ‘things’ that make your competitors spit blood and wish they had made it themselves. I use ‘things’ here as it helps with knitting us together somewhat. Although widgets, products, research papers and communications all seem dead far way from each other our worlds link closely when you need to produce something that connects.

Interestingly what the sociologist called participant observation – which in her field mostly seemed to cover deviant behaviour, the product designer knew as a consumer closeness, and I and the social media planner knew as planning. All involve long periods of either following, viewing and recording interactions with other players, structures or items. It’s all about intimate familiarity with someone and often something. We all seek to view, with permission and learn from it.

The social media planner and I looked on with interest; this approach is something we know really well. We scoffed at the pomposity of the terminology. Participant observation total toss. Surely this is exactly what we do?  Having opened my mouth way before engaging brain. It turns out (most obviously) now that the world of participant observation is pretty old, whilst us lot in advertising hark to Berbach in the 1950s and the rise of planning. Our Sociologist colleagues top trump us with their Bernbach equivalent – the Persian anthropologist Abu Rayhan al-biruni who was collating people patterns in order to solve problems a little further back in 973-1048.

The product designer, seeing me floored with historical accuracy, decided to fill me in with the history of ”industrial design” and the birth in the early 1900s of industrialised consumer products. I sat fascinated (but pretending to be bored) at the world of Deutscher Werkbund, founded in 1907 to establish a partnership between product manufacturers and design professionals to improve the competitiveness of German companies in global markets. It’s apparently this that built the foundation for German user centric design and creativity and placed them on a competitive footing with England and the United States.

Finding myself between established audience centric disciplines. I sought the bleeding edge with the social media planner – an online anthropologist. Her faculty of genius came mostly with names like Wolfsninjaw536, and most notably from a insightnip546 and were at the early days of defining the discipline. Just like the days when Madison Avenue was split between Bill Berbach and ‘the depth boys’ and Rosser Reeves who ran the Ted Bates agency and fronted the ‘find a USP and repeat it loads’ clan. More can be read about this in this brilliant BBC film and article. Her world was splitting into factions all trying to distill a client sellable truth, in a chaotically mobile landscape.

Whats does this all mean? That techniques of all of us are useful to all of us? That terminological transparency would help us all? Perhaps – but simply for me it that what we know to be useful is more often that not being used and bettered by many other disciplines.

A fascinating lunch with a pretty academic discussion and loads of overlap at the least.  A new group of people to borrow stuff for the problems we tackle day to day at the most.